Customer problem:
I got a new Launch TMPS 5011 V2 Tool. Sometimes it freezes or random cuts off. Also when do OBD 2 test?
Root Cause:
This behavior is caused by a firmware bug in earlier software builds, affecting power management and OBD protocol execution.
Resolution Procedure:
1.Put the device into Boot / Recovery Mode.
2.Perform a complete firmware update/reflash.
3.Restart the tool normally to apply the fix.
Note: Updating via Recovery Mode rewrites the system software, resolving random shut-offs and restoring full OBD-II test functionality.
User feedback:
Fixed in boot and recovery. It’s a firmware issue. Works ok now!
Tech support:
E-Mail: sales@LaunchX431.fr
WhatsApp: +86 18750906257
www.launchx431.fr