Today let’s see how to use Launch SmartLink to resolve an unexpected neutral-shifting issue in a Maserati Levante during operation.
Case Background:
The vehicle would suddenly shift to neutral while driving. After comprehensive inspection, the repair shop found no mechanical faults in either the engine or transmission systems. The customer requested further investigation through software diagnostics.
Diagnostic Process:
1.Remote Connection Setup:
The repair shop established connection using Launch SmartLink C
Technical support connected remotely via Launch SmartLink B
2.Complete Vehicle Scan:
Use a specialized Maserati diagnostic tool to perform a quick full-vehicle scan
3.Scan results indicated:
Engine system: Blue arrow icon showing available software update
Transmission system: No pending software upgrades
4.Software Upgrade Procedure:
Selected “System Programming and Upgrade”
Activated ignition switch and confirmed operation
System displayed:
- Original vehicle code: 670039763
- New upgrade code: 670107306
Initiated programming sequence based on new code
4.Update Execution:
ECU data download completed automatically
Programming process executed seamlessly
Progress indicator reached 100% completion
System prompted to turn off ignition
Engine control unit programming finalized
Verification and Results:
After clearing diagnostic trouble codes (DTCs), the blue arrow icon disappeared from the engine control unit display, confirming the successful software upgrade.
Video guide: