Customer problem:
When I used Launch X431 PAD VII to perform an active test on a Renault Captur II 2021, it asked me to enter the password for the Renault SGW card. Where to get the password?
LaunchX431.fr engineer replied:
This is necessary because the vehicle’s ECU gateway is currently in locked mode.
To unlock the security gateway (SGW) ECU and access advanced diagnostic functions, such as special functions, active tests and configurations, etc, you need to follow these steps:
1.Purchase a SGW Function License:
This is available in the Mall section of the diagnostic tool (European region only). Upon purchase, you will receive an activation card.
Launch X431 PAD V/PAD VII/PRO5 European SGW Function License Purchase Guide
2. Input the Activation Key:
Enter the activation key provided with the license into the corresponding area of the diagnostic interface to unlock the SGW.
Once unlocked, you can proceed with the desired diagnostic functions.
Tech support:
- Email: sales@launchx431.fr
- WhatsApp: +86 18750906257